10 Leadership Lessons From Food Network Chefs
1. Compete to win but
respect the enemy. Forget all the politically correct BS -
business is about winning. And yes, it is a zero-sum game. It’s all about
market share. But that doesn’t mean you can’t or shouldn’t respect your
competitors.
2. Success is about
managing and mentoring people. The way chefs move up is by hiring talented
cooks and training them to be sous chefs so they can someday run one of their
many restaurants. It’s the same as climbing the corporate ladder.
3. Results are all that
matter. It’s what the customer thinks of the product and service that
counts. That’s what creates repeat business and loyal customers. You may think
you’ve come up with a brilliant dish, but if the folks don’t like it, you failed.
4. You’ve got to know the
business. Steve Jobs isn’t just a brilliant marketer. Warren Buffet isn’t
just a smart investor. Bill Gates wasn’t just a great software coder. Just like
these iconic leaders, every great chef has a head for the business.
5. It’s not who you know
but what you know. Don’t let anyone tell you success is about who
you know. That’s just an excuse for whiners who can’t cut it. Great chefs know
everything there is to know about making a restaurant business successful.
Period.
6. Experience is overrated. Even young chefs like Sanchez and Bobby Flay -
when he was first starting out - exude such instincts and passion for what they
do that you know in a heartbeat they’re going to be successful. That’s why
people follow them.
7. Learn from failure and
move on. Failure
is how we learn and grow. Failure teaches us how to do things
differently. How to do things better. Great chefs don’t dwell on their
mistakes. They suck it up and do better next time. After all, there’s always
another meal.
8. Focus on core
strengths. Great chefs grow their business around their core strengths. For
Flay it’s southwestern. Paul Prudhomme is a Cajun master. You can probably guess Mario
Batali’s specialty.
There are lots of ways to diversify without going too far afield.
9. Smarts matter. Nobody has ever been successful in the
restaurant or cooking business by just doing the same stuff as everyone else.
Sure, execution is critical, but innovation and creativity are also
requirements for success. Like it or not, smarts matter.
10. Work hard, play hard. Even while competing at an extraordinarily high
level, these chefs never lose their sense of humor and, when it’s over, they
party and congratulate each other on a job well done. That’s how it should be.
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