The Kerry packer moment in most domains.
Andy Roberts, Clive Lloyd, Tony Greig and Dennis Lillee had no problems but their cricket boards had problems.
There were total resistance to such drastic change and debates for some time and now that is perhaps the most welcomed trend.
1. About ' customer is the king, consumer satisfactory services, user-friendly products' are important.
2. Talent, skill, performance, quality of services are a given.
3. They also resorted to scrutinize, to evaluate, to criticize and to judge everything and everyone based on such well set principled yardsticks.
When their comfort zones get upset then they cannot change the yard sticks and say one must overlook majority of the short comings and demand blind acceptance or continuation of status quo ante without accepting change or giving an opportunity for transition into transformation.
We cannot be changing certain evolving or evolved basic expectations, changes, principles, values and yardsticks to suit our personal perceptions or group benefits when the majority of individual consumers start to evaluate on their own terms the value of what is offered.
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